Capital One Auto Finance Loan Review | Find the best loan for you

Capital One Auto Financement offers loans for new and used cars, trucks, minivans or SUVs for personal use, but the vehicle must be purchased from one of its participating dealerships. You’ll need to finance at least $4,000, and the vehicle must be no more than 10 model years old and have less than 120,000 miles.

Capital One also offers auto loan refinance for vehicles that are 10 years old or newer with a repayment amount between $7,500 and $50,000. At least one applicant or co-applicant must be listed as the registered owner on the title of the vehicle, and you must be current on your existing loan payments and, if applicable, your mortgage.

To buy an automobile, start by submitting an online prequalification request. This will use a soft credit check and won’t affect your credit score, and you could receive a decision in minutes. If approved, you will receive a personalized offer that lists all the required documents you will need to provide to the dealership, such as those proving your personal identity, residency and income.

Then shop Capital One’s Auto Navigator and find a vehicle. It’s a good idea to call the dealership ahead of time to make sure the car you want is still available or to clarify any questions you may have.

Once at the dealership, identify yourself as a pre-qualified Auto Navigator customer and show your personalized offer and literature. You will need to complete a credit application depending on the vehicle you wish to purchase, which may result in one or more difficult inquiries showing up on your credit file. To complete the purchase, you will sign a Retail Agreement, which discloses your purchase and financing terms.

To refinance a vehicle through Capital One, you’ll also begin the prequalification process and typically receive a decision within 24 hours. If approved, you’ll select the offer you prefer, complete a credit application, and undergo a rigorous credit check.

To finalize your refinance, you will sign the contract online, provide contact information for your current lender, and send in all required documentation. You will also need to provide all title transfer documents, which vary by state.

Capital One does not charge an application fee for financing or refinancing applications, and does not charge any prepayment fees. Capital One will pay your state’s transfer fee on your behalf and add it to your final loan amount.

To finance a vehicle, you will need:

  • at least $4,000.
  • a new or used car, truck, van or SUV for personal use.
  • a 10 year or newer model year and with less than 120,000 miles.

You must meet several conditions to be eligible for the Capital One refinance program:

  • The new or used car, light truck, van or SUV must be 10 years old or less and intended for personal use.
  • Your current loan repayment amount must be between $7,500 and $50,000.
  • Your current loan must not be with Capital One Auto Finance.
  • Your current lender must report your loan to a major credit bureau, federal insurance, or both Better Business Bureau-accredited and state-registered lender or state-registered car dealership.
  • At least one applicant or co-applicant must be listed as the registered owner on the vehicle title.
  • You must be up to date with your existing loan payments and, if applicable, your mortgage.

The Capital One Auto Financing website does not list any information about possible rebates.

Capital One does not disclose a minimum credit rating or required debt ratio. The minimum purchase price must be at least $4,000, but Capital One does not list a maximum loan amount for an automobile purchase.

To refinance a vehicle, your current car loan repayment amount must be between $7,500 and $50,000. However, your maximum loan amount may be based on your income, key credit characteristics, and the vehicle you are refinancing.

Capital One has been accredited by the Better Business Bureau since 1995 and has an A- rating, and a poor Trustpilot rating of 1.3 out of 5 stars based on over 1,400 reviews. The Consumer Financial Protection Bureau received 422 complaints against Capital One in 2021 regarding auto loans. Most of the complaints were about obtaining the loan, managing the loan or problems at the end of the loan. Capital One gave a prompt response to all but three of these complaints, and 402 were closed with an explanation, 17 were closed with non-monetary relief, and three were closed with monetary relief.

For questions about buying a car, call 800-689-1789 from 9 a.m. to 9 p.m. EST Monday through Friday and 10 a.m. to 7 p.m. ET Saturday.

For help with refinancing, call 833-292-8332 from 9 a.m. to 9 p.m. ET Monday through Friday.

  • People who prefer prequalification before going to a dealership.
  • People who need to refinance an existing loan between $7,500 and $50,000.

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